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An Indian Transport Company Boosts Yard Efficiency and Visibility to Cut Costs and Improve Customer Satisfaction

/An Indian Transport Company Boosts Yard Efficiency and Visibility to Cut Costs and Improve Customer Satisfaction
Industry
transport-logistics
About the client
The client started their taxi services in India in 2001 and has grown to become a prominent transportation company. They operate in major cities like Delhi, Kolkata, Bengaluru, Chandigarh, and Amritsar, with over 1200 cabs primarily servicing Delhi airport.
Challenges

The client needed to improve their system for tracking radio taxis at New Delhi's airport parking. The current manual process caused errors and delays, leading to traffic congestion and long wait times for taxis. The unorganized system also made it difficult to track parking fees.

Team
Why BCI ?

BCI implemented an end-to-end fleet management system at Indira Gandhi International Terminal 3 parking. The system used RFID tags for unique identification, along with RFID-enabled hardware installed at the entry and exit points to track the movement of cabs.

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